Effective Date: February 1, 2025
Last Updated: March 3, 2025
We value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, software, and services. By accessing or using Booky, you agree to the collection and use of your information in accordance with this policy.
- INFORMATION WE COLLECT
We collect personal and business information to provide a seamless scheduling and point-of-sale (POS) experience. The information we collect may include:
- Name, email address, phone number, and business details.
- Payment information for subscription billing.
- Usage data, preferences, and customer interactions with our software.
- Technical data, such as IP address, device type, and browser information.
- HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- To provide and maintain our services.
- To process transactions and manage billing.
- To enhance user experience by improving our platform based on usage data.
- To provide customer support and resolve technical issues.
- To communicate promotional offers, service updates, and relevant content (you may opt out at any time).
- INFORMATION SHARING & DISCLOSURE
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- With third-party service providers (e.g., payment processors, CRM tools) for service functionality.
- To comply with legal obligations or protect the rights and safety of Booky and its users.
- In the event of a business merger, acquisition, or asset sale, your data may be transferred to a new entity.
- DATA SECURITY
We implement industry-standard security measures to protect your personal and business information. While we strive for absolute security, no online platform can guarantee complete data protection. Users are responsible for maintaining the security of their login credentials.
- COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
- Enhance user experience and website functionality.
- Analyze traffic and usage trends.
- Personalize content and marketing efforts. You can adjust your browser settings to decline cookies; however, this may impact your experience with our platform.
- THIRD-PARTY INTEGRATIONS
Booky integrates with third-party platforms such as:
- Payment processors: Stripe, Square, PayPal.
- Marketing & CRM tools: Google, Facebook, Mailchimp.
- Accounting & inventory management systems. By using these integrations, you acknowledge that Booky is not responsible for third-party data policies or breaches.
- YOUR DATA RIGHTS
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Accessing the information we hold about you.
- Requesting corrections or deletion of your data.
- Opting out of marketing communications. To exercise your rights, please contact us at support@booky.ca.
- DATA RETENTION
We retain user data for as long as necessary to fulfill the purposes outlined in this policy. If you terminate your account, we may retain certain information for legal, accounting, or business continuity purposes.
- POLICY UPDATES
We may update this Privacy Policy periodically. Any significant changes will be communicated via email or platform notifications. Continued use of our services constitutes acceptance of the updated policy.
- CONTACT US
For questions or concerns about this Privacy Policy, please contact us at:
- support@booky.ca
- [Booky’s Business Address]
By using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.